Delivery information

We currently ship within the UK only in this website. But you also can ship the teas to other countries, please shop in our ETSY CHA CHA store:chachagoodtea.etsy.com .

Missing items

If you still cannot find your missing item, please contact us immediately so that we can arrange to resend your item.

Incorrect items

If you are sure the item is incorrect, please contact us immediately so that we can send the correct item.

Online returns and refunds

Please return unused and unopened product within 14 days and include delivery note as proof of purchase.